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Customer Portal
Through our customer portal, you can view status reports on valve health, future maintenance planning, and other resource-maximizing functions. With everything you need to know about your valve available through our portal, you have access to repair updates in real-time. Using a secure login, you can view only your unique data and no one else can see it. Web-based browser allows access to your data in real-time, 24/7.

View Customer Portal
Signing in

Signing in

If this is your first time using the portal, you will need to create a user account. Click here to fill in the form for account sign up. Your request will be approved or denied within 3 business days.

For support in creating your access, please call us at 1.877.509.8020.

The secure customer portal uses 2-step authentication at every sign-in.
Using the Portal

Using the Portal

Once signed in, use the cards in the dashboard to select the desired functionality. 
  1. When viewing order status or repair order status, you can use any of the field in the Search area to refine your search.
  2. Use PO number or order number to get status on a specific order
  3. Use Order Status to view orders that are in a specific stage, for example all orders that are In Progress
  4. Click on the arrow on the bottom-right of an item to view more details
  5. At the top of the list, click Export CSV to automatically generate a file listing the items on display.